TeamViewer Review

TeamViewer is a program that provides fast and secure remote access to other devices (computer or mobile device) with which users can control a computer from any desktop terminal or mobile device without having to access it, ensuring physical security. . TeamViewer allows me to take remote control of a team and perform various tasks as if I was physically sitting in front of the team.

TeamViewer is very easy to use. The great thing about TeamViewer is that it lets you remotely access and control any desktop from anywhere, very quickly and without delays. I work in different software and have many difficulties. With the help of TeamViewer, I can approach someone sitting elsewhere who can help me. I can also solve my colleagues’ problems without getting up from my desk. Because we work hard on software and face a lot of problems, this software is beneficial for quickly accessing and solving the problem. Also, someone can make a presentation or explain something to someone else by accessing the computer.

This program is compatible with Microsoft Windows, Mac OS, Linux, iOS and Android.

TeamViewer allows the following options: remote control, desktop sharing, and file control or transfer, even access to another computer running TeamViewer with a web browser. Although the main purpose of the application is remote control, it also includes teamwork and presentation functions.

TeamTeamViewer provides easy-to-use, scalable, and secure software for connecting and monitoring any device, anywhere in the world. From desktop to desktop, desktop to mobile, mobile to mobile devices such as servers and IoT devices, TeamViewer enables you to service and support the widest variety of platforms and technologies.

TeamViewer provides instant and secure access to any device, anywhere in the world. We develop solutions as simple as possible for support technicians and end users.

By eliminating unnecessary steps and complex setups, your support staff can focus their energy on troubleshooting and increasing productivity rather than striving to connect with a customer in need.

TeamViewer Software Prices and Plans

TeamViewer offers three different business plans and one free plan for personal use. TeamViewer paid plans are based on the monthly fee charged annually. Note: If you need mobile devices, you must purchase a separate plan, charged annually based on multiple simultaneous sessions in your plan.

Here is more information about TeamViewer subscription plans:

  • Free Personal Plan: Designed for personal use, TeamViewer’s free plan has minimal remote access capabilities, but offers enough capacity to connect with friends and family. If you need remote access for your work, you must select one of the paid plans below.
  • Single user plan: This plan, which costs $ 49 per month (billed annually), allows access between a user and an unlimited number of computers with a simultaneous session.
  • Multi-User Plan: This plan, which costs $ 99 per month (billed annually), allows multiple authorized users to access an unlimited number of computers with one concurrent session.
  • Team plan: Similar to the multiuser plan, multiple licensed users have access to an unlimited number of computers; however, this plan allows for three simultaneous sessions and extends more remote features. It costs $ 199 per month, charged annually.
    Add-ons (Mobile Device Access): One feature you can add to any paid plan is mobile device access, which costs $ 32.90 per month, charged annually. TeamViewer’s QuickSupport option provides access to Android, iOS, Windows 10 Mobile, Windows 10, and BlackBerry. The number of mobile plans you purchase will be based on the number of concurrent sessions allowed by your plan.

TeamViewer Features

A version for Windows, Mac OS, Linux, Chrome OS, Android, iOS, Windows RT, Windows Phone 8 and even Blackberry is available. In addition, it supports web-based control for unlisted operating systems that support a browser.

While some of these options are notably niche, they should cover most business environments, regardless of their various system options.

Now the question What TeamViewer offers is a remote access solution that can be extended to include more than two people working on one computer, to provide an alternative to physical meetings and brainstorming sessions.

PC installation for host and guest systems usually requires the installation of a small application (23Mb). You can run it without installation if necessary.

As part of the installation, you will be asked if you want to add the TeamViewer printer driver for remote printing, use TeamViewer VPN for added security, and interface with Microsoft Outlook.

TeamViewer has several services and features for remote PC access, including the following:

Bank Security

Cyber ​​security is a constant concern and its technical support is the backbone of any security activity. Your remote sessions are protected with RSA 2048 public / private key exchange, end-to-end (256-bit) AES encryption, and configurable options such as two-factor authentication, trusted device approval, master white lists, and more.

Manage devices and users transparently

Take control of your devices and users from a central panel that lets you easily assign and revoke permissions. Install updates, assign licenses, and configure settings on any device, whether monitored or unmonitored.

Any device, any platform, anywhere

TeamViewer’s remote access solution supports all devices in your business where connections are required, whether desktop to desktop, desk-to-mobile, mobile-to-mobile or standalone devices such as servers and IoT devices. Work with any device, regardless of operating system or device status.

Multi-User Remote Support Sessions

Collaborate with other technicians to solve complex IT issues, with two-way desktop sharing and fast file transfers of up to 200 MB / s. No delay, no stutter, no telling users where to click, so you can focus your energy on delivering the best solutions.

Simplify ticketing with the service field

Enable ticket support and troubleshooting with custom support forms, internal team notes, simple escalation, and the ability to start a remote TeamViewer support session or video conference directly from the ticket. The best part? The field of service is included in TeamViewer Premium and Corporate accounts.

Cross platform access:

TeamViewer supports cross-platform access on Mac, Windows, Linux, Chrome OS, iOS, Android, Windows Mobile, and Blackberry devices. You can also connect to the Linux text console if no graphical user interface is connected to your remote computer.

Integration

You can integrate TeamViewer functionality into your ticketing, technical support, or CRM system. You can develop your custom integrations or use prebuilt TeamViewer applications and scripts.
Activate, restart, install: If you have pre-approved device access permissions, you can activate inactive computers, remotely restart devices, and install the required remote applications.

File Transfer: Transfer files using TeamViewer’s standard dual-window interface, or you can drag and drop files from one computer to another. There is also a copy and paste function; therefore, if you only need to transfer information to another document, you can do so without transferring the entire file.

Session Recording: You can also record sessions and compress them into shareable files. This feature is especially useful for presentation submission only and for training purposes.

Grouping

Create different channel groups in each license so users can access the channels they need.

Monitor change of control

TeamViewer has a unique sharing function where you can “switch sides” which means you can switch who has control of the other computer. Therefore, if you are working with someone on another computer and they need control of you, the other person can take control of your computer. Another click and you are back in control.

Custom branding

You can customize TeamViewer with colors, logo, text, contacts, customer satisfaction form and SOS button.

Instant chat

Several chat features, such as text chat, whiteboard, HD VoIP, and HD video conferencing, simplify communication between you and others. TeamViewer is available in 30 different languages.

Customer Service and Resources

You can find frequently asked questions, user guides, forums, and video tutorials on the TeamViewer website. If you can’t find an answer to your questions online, submit a ticket to TeamViewer explaining your problem and it will respond during business hours. Translated with www.DeepL.com/Translator (free version)

Operating System (OS) Supported by TeamViewer

TeamViewer for Mac

  • Establish inbound and outbound connections between devices
  • Real-time remote access and support
  • Collaborate online, attend meetings, and chat with others
  • Start using TeamViewer for free immediately after downloading

TeamViewer for Windows

  • Establish inbound and outbound connections between devices
  • Real-time remote access and support
  • Collaborate online, attend meetings, and chat with others
  • Start using TeamViewer for free immediately after downloading

TeamViewer for Linux

  • Establish inbound and outbound connections between devices
  • Real-time remote access and support
  • Start using TeamViewer for free right after download

TeamViewer for Chrome OS

Use your Chromebook to establish remote outbound connections for real-time support or access to other computers. After you download and install this software, you will be able to log in for the first time in seconds.

TeamViewer Host for Raspberry Pi

Your IoT Debut: TeamViewer Host for Raspberry Pi is a system service that provides standalone access to Raspberry Pi devices so they can be maintained, monitored or managed with our industry-leading TeamViewer solution familiar to millions of users across the globe. the world.

TeamViewer for Android

Remotely control computers as well as transfer files to and from Android phones.

TeamViewer for iOS

Remotely control your computers as well as transfer files to and from a remote iOS device.

TeamViewer app for Windows

Control remote computers using your Windows 10 / Windows 10 Mobile device.

Advantages and disadvantages of TeamViewer

Benefits

One of the biggest advantages of using TeamViewer is its cross-platform capability. Where some remote access applications could not be supported by devices such as MacOS, TeamViewer could not. They even offer Linux compatibility for remote computers without a graphical user interface (GUI) as long as there is a connection to the Linux text console.

TeamViewer excels in its security measures. TeamViewer uses AES-256-bit encryption and two-factor authentication. The software is HIPAA compliant, SOC 2 certified, and ISO 27001 certified. Remote data backup and remote device monitoring are end-to-end secure; The software verifies unusual behaviors, such as access from a new location, and protects your data by requiring a password reset. It also provides IP whitelisting and brute force data protection.

Disadvantages

Many of the remote access applications we have evaluated have limits of 2 GB or less when transferring files to another computer. TeamViewer has no file size limit specified. If you are transferring a large file and do not want to worry about latency, you can split the file and upload it to a transfer queue.

A second disadvantage is the additional cost of mobile software features. Although TeamViewer offers mobile compatibility across multiple devices, this feature is not provided with standard packages. You pay an annual fee and the number of mobile packages you purchase must be directly related to the number of simultaneous sessions you have. Android control is standard, but iOS features are limited.

Third, we were disappointed with the maximum number of simultaneous sessions the software allows. The TeamViewer team plan allows for three sessions. If you need a large number of concurrent sessions, for example, if your team is conducting training demonstrations or tutorials, you can spend a lot of money to meet your needs.

Upgrading your software is as simple as contacting your online store or sales team, but reducing the size of your business can be more difficult. Cancellation must be in the form of a written request and must be received by TeamViewer at least 28 days prior to the end of the initial period or any renewal period. Translated with www.DeepL.com/Translator (free version)

TeamViewer Downloads

Download now

Final verdict

If large companies do not care about these overhead costs, small and medium businesses may be tempted to use something they know to be lower but cheaper.

Another issue is version updates that are usually released annually.

They fix bugs and add features, but all of this brings a big headache for non-casual users.

For any company that uses TeamViewer to support many customers, having to access each machine and do a software upgrade quickly becomes an important task that you unfortunately cannot avoid.

However, even with these drawbacks, in terms of functionality and performance, it is one of the best solutions available.

TeamViewer is the Rolls Royce of remote desktop applications and, unfortunately, is as expensive as an expensive luxury car. TeamViewer does everything you need, but there aren’t many IT managers who don’t want something cheaper than that.

TeamViewer Pros and Cons

  • Powerful and resourceful
  • Great platform support
  • Team Meetings

CONS

  • High cost
  • Annual contracts only
  • Version Updates
The Techgadgetguides is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
We will be happy to hear your thoughts

      Leave a reply

      Tech Reviews and Guides | TGG
      Login/Register access is temporary disabled