“What we got from our IT department is that it’s a widespread outage,” city spokeswoman Jane Groff said.
After the hospital and Maryville announced on social media about 11:30 a.m. July 22, that phone services were down and officials were awaiting restoration, the system came back online at about 4 p.m.
The outage was also affecting Charter/Spectrum internet services in the area.
Those cited statements from content distribution network Akamai Technologies which announced on Twitter at 12:34 p.m. that it was experiencing disruptions.
Though the exact reason for the outage is unknown, it did occur locally at the same time a massive portion of internet services went down because of DNS issues, according to reporting from multiple news outlets.
“The disruption lasted up to an hour,” the company announced later. “Upon rolling back the software configuration update, the services resumed normal operations. Akamai can confirm this was not a cyberattack against Akamai’s platform.”
Follow @arjonesreports on Facebook and Twitter for more from city government reporter Andrew Jones.