Users in other countries, including as Greece and Germany, have experienced similar problems redeeming their titles and claiming the dual entitlement, according to a thread on Ubisoft’s official support forum.
The problem appears to have arisen as a result of buyers in the United Kingdom — and a few other EU countries – receiving a Russian version of the game. It works as advertised once redeemed, but the game is incompatible with the UK PS5 update available to UK PSN account holders due to the version difference
The tweet embedded above shows the issue in action; Stuart Pearson noted how you can redeem the PS5 version of the game if you run it via a Russian account. The thing is, that costs you DLC and progression on what is assumedly your ‘regular’ PSN account. Not ideal.
If you do get the game working, you may be interested in taking a look at some of our guides: you can figure out where to find Far Cry 6 rare materials, where the best Far Cry 6 map facilities are and how you can update them, or where to find the Far Cry 6 A Rising Tide treasure hunt puzzle.
This isn’t the first time this has happened: we saw the same issues occur last year with both Assassin’s Creed Valhalla and Watch Dogs Legion. Similarly to these Far Cry 6 problems, they only affected European players who purchased the disc version.
Some people who purchased physical versions of Ubisoft’s latest game on PS4 are struggling to upgrade their game to the PS5 version.
Players who picked up the physical version of Far Cry 6 on PS4 in the UK are finding the the dual entitlement that’s supposed to give them access to the PS5 version isn’t always working.