If you use the Google Play Store on Android, you may be eligible for a refund

If you use the Google Play Store on Android, you may be eligible for a refund

Tech Highlights:

  • Millions of people who use the store – and have downloaded dating app Tinder and the game Candy Crush – could be in line for in compensation of just less than £50 each according to reports. People who downloaded popular apps including Tinder, Roblox and Candy Crush Saga on the store are likely to be eligible for a payout. Damages could run to an average of £47 per person – and are likely to be much higher for gamers. The claim has been filed with the Competition Appeal Tribunal in London by former Citizens Advice digital policy manager Liz Coll.

  • A legal action has been taken on behalf of approximately 20 million users in the United Kingdom who use Google Play on their Android phones. Google “unfairly and unreasonably” charges individuals for digital purchases in its Play Store, according to a new court lawsuit filed against the internet behemoth in the United Kingdom. The case seeks up to £920 million in damages on behalf of 19.5 million Android phone users in the UK, arguing that the 30% cut Google gets from digital sales overcharges customers while also stifling competition.

Ms Coll said: “Google has done a great job in opening up access to all the benefits of smartphones for millions of people including me in the UK. “But while it claims to be an open system offering choice, in reality Google has shut out competition and locked consumers into its own app store and its own payment system. “Google is a gatekeeper to so many digital services, and it has a responsibility not to abuse that position and overcharge ordinary consumers.

If the new legal claim is successful, people who have been using an Android smartphone or tablet on which the Google Play Store was pre-installed since October 1, 2015 would be eligible for compensation. People would not have to do anything to get their money, but you need to have bought an app or digital content, subscriptions or services in the UK version of the Google Play Store. If this happens, however, it’s likely that the claim would be contested and so the legal process could take years.

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