Dell is retiring its phone sync program

Dell is retiring its phone sync program

Tech Highlights:

  • Both the Dell Mobile Connect app and its Alienware Mobile Connect equivalent are set to be available for download in the US, Canada, and Japan, until November 30, 2022. The services will stay live until January 31, 2023, when they will be turned off. Users outside of these countries – including the UK and many European countries – will have less time, as the apps will only be available until July 31, 2022, with services shutting down on November 30, 2022.

  • The Dell Mobile Connect(opens in new tab) and Alienware Mobile Connect apps, which since their release in 2018 have allowed users to send texts from their PCs, are scheduled to be withdrawn. The Dell Mobile Connect app’s main functions have included hands-free calling, sending and receiving SMS and MMS messages, as well as displaying phone notifications on computer screens and allowing users to navigate their phone screens using a computer’s mouse or touchpad.

The news was revealed in a Dell support page article(opens in new tab), which added users would be able to keep using the apps right up until the end date. “Dell recommends uninstalling Dell Mobile Connect or Alienware Mobile Connect from both your Dell computer and mobile devices by the regional discontinue date. This frees up storage space and ensures an optimum device experience,” the page noted. While Dell’s latest computers have stopped shipping with the software pre-installed, this isn’t the end of the road for SMS services on your PC. Other apps, like Microsoft’s Phone Link, will continue to operate.

Windows Central(opens in new tab) claims the company is set to release its own similar tool by the end of this year, with Intel Evo devices among the first to have computer, smartphone, and smartwatch syncing capabilities. With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the electrification of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!

While the Dell and Alienware apps have been available on iOS and Android, Link to Windows is an Android-only app and is only compatible with Windows 10 and Windows 11 operating systems. Apple users will still be able to share messages between devices over iCloud, but doing so on a Windows device will require other third-party software. Screenovate, the company behind Dell Mobile Connect’s technology, was actually bought by Intel in 2021, meaning the software could raise its head somewhere else soon.

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