Astound releases a statement regarding customers experiencing cable and internet outages

Astound releases a statement regarding customers experiencing cable and internet outages

Tech Highlights:

  • “As of Sunday afternoon, all previous network level issues have been resolved. Our network is working as intended. We are continuing to work on a number of individual customer inquiries. While we are resolving those, we continue to monitor our network and network components to ensure everything remains stable. We will be in touch with our impacted customers shortly with plans to show our appreciation for their patience during this event.” They also say that they appreciate everyone’s patience during this event.

  • After consumers reported outages, we are monitoring the transition of “cable and internet provider Wow” to Astound. As we reported on May 5, numerous Astound users lost phone service, which lasted a few days. WOW! to Astound changeover has an influence on thousands of people’s phone service] Astound has since issued a statement stating that virtually all originally impacted customers’ services have been restored.

 

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