Installing new variations of macOS on a Mac needs to be quite an easy train. The Mac reports that it is possible to obtain a replacement through a pop-up in the Notification Center – in some circumstances (depending on the settings), it has already been downloaded and wants your permission to install. However, problems usually get a little pear-shaped if you click Go on a replacement. In this tutorial, we’ll see what to do if your Mac freezes or freezes while replacing a running system software program.
Also, as macOS Catalina arrives on Macs, let’s take a look at what to do if you are unable to download macOS Catalina, options for when macOS Catalina will not be installed and what to do if your Mac is on through the update.
If you saw the warning “The macOS setup is not complete”, we’re here to help.
We can also clarify what to do if you see the message: “macOS cannot be installed on your computer”.
And if, like us, you are faced with a message that states, “The update package has been removed since it was downloaded from the Apple Software Update server”, we will deal with that too.
Why isn’t macOS Catalina downloaded?
There are some explanations as to why the download or configuration of macOS may be interrupted. If it’s a new model of the Mac operating system and you also try to download it after launch, you may encounter problems at the end of Apple. With many people accessing the servers at the same time, the preliminary download of the program can be gradual and, due to the installation of the replacement, it may crash and at the same time try to confirm your data with Apple.
Perhaps the problem is at its end. Your Wi-Fi connection may be bad (try to approach the router), there may not be enough accessible area on your Mac (we recommend at all times that you do not install it if you have less than 10 GB of free space as a result of your Mac) is difficult) with the setup – in fact, with Catalina weighing just over 8 GB, it may be smart to use no less than 20 GB in area); there may also be different points with your Mac – it is more expensive to work with Disk Utility (you will find it in Applications> Utilities) before upgrading just in case.
In reality, it is always wise to perform a set of common checks before performing a system replacement on a Mac. We describe the preparation steps in the first part of our guide, showing how to replace macOS on a Mac. But in this article, we’ll find options potential to try if your Mac freezes during a replacement or if you encounter an error that there is a disadvantage.
What we did when Catalina didn’t download
When trying to download Catalina the day after the release, we noticed an error message saying “The update package has been removed since it was downloaded from the Apple Software Update server”.
Initially, we assumed that this meant that Apple had revoked the software program, however, further investigation revealed that the problem was associated with our community.
It is possible that, with so many Apple gadgets in our community, there would be many competitors for bandwidth. We stopped streaming radio, turned off different devices, and moved the Mac closer to the router. If we had a useful Ethernet cable, we would have used that.
Another thing that can have gradual problems in the Content Cache. We hadn’t activated Content Cache (check System Preferences> Sharing) and we tried to activate it and restart our Mac. Apparently, Content Caching reduces bandwidth usage and speeds up configuration on supported gadgets by storing program updates from software on the computer. We were positive that the cache size was unlimited – click on Options. In addition, we guarantee that the choice chosen after the cache was All content.
With these modifications, the download was performed in half an hour as an alternative to the 10 hours initially planned.
What to do if you are unable to download the replacement macOS
If you are trying to obtain the previous download part, there are some problems that you can try.
1. Check Apple’s servers
When Apple launches a new replacement for macOS, many people rush to take advantage of it, which can trigger problems on Apple’s servers. Therefore, your first name port may be the System status page and check the macOS software update to see if any issues are identified.
2. Switch to a wired connection
You may find that problems are faster if you switch from a Wi-Fi connection to a wired connection. If you have an Ethernet cable and the necessary adapter, if your Mac has only one USB-C port, join the hub immediately. Your download can be much faster over a wired connection.
Read more: How to fix WiFi issues on Mac
3. Cancel the download, stop replacing the Mac
You may have the opportunity to cancel the download, however, the methodology is determined by the macOS model that you may have installed.
In Mojave, Apple modified the route that customers follow to download updates for macOS software. They are currently accessible in System Preferences> Software Update, the location where they were previously downloaded from the Mac App Store.
To stop the download, you can click on the x that appears after the bar that displays the download progress, as shown in the screenshot at.
Pre-Mojave may have the opportunity to repair a detected replacement by accessing the Mac App Store, discovering the software program you are downloading and the urgent / Alt option. When you do this, it is best to see the option to cancel the download.
After canceling the download, you should be ready to restart it, hopefully this time without any problems.
4. Download the software program from the Mac App Store
If you are on Mojave, you would probably assume the best to download the new software program through Software Update. However, you can download the download from the Mac App Store. Click this link to go to the Catalina part of the Mac App Store.
We tried to download Catalina from the Mac App Store, however, at that point, we were faced with a message saying that the requested macOS model could not be discovered.
5. Download the software program from the Apple support website
If you’re having trouble downloading a level replacement (not a brand new model) from Software Update or the Mac App Store, you can use the Apple website instead. You can find the latest macOS updates here. Find a replacement software program in positioning.
How to tell if a macOS replacement failed
If there is a downside along with the configured software program, it will usually be stuck on the replacement screen, with an Apple badge with a stop bar showing progress because the software program is hundreds. There may also be what people call a “spinning beach ball”.
You can also see a white, gray or black screen. On many Macs, the screen can also be so dark that you may not even have an opportunity to tell if the Mac is on.
However, you must be absolutely sure that the installation still does not work in the background, as restarting your Mac during installation interrupts the installation course and will cause file loss. This is one of the reasons why it is highly recommended to back up your Mac before placing a new software program.
Alternatively, you may find that your Mac freezes in the installer that says “macOS cannot be installed on your computer”. When we click on Restart, the identical factor occurred, however, in the long run, we can repair it just by starting in Safe Mode and downloading the installer once again. Find out exactly what we did below.
If your Mac seems stuck during setup, it’s a price to listen to your Mac for life indicators – you can hear the wiring – and follow the recommendation at.
1. Find out if your Mac is actually frozen
Before concluding that your Mac crashed during installation, you should be aware of the next one.
Sometimes, updating the software program on a Mac can take a long time. Big ones. Time. You may also be faced with what appears to be a frozen substitute; however, if you take him off for a few hours, he may finally get to the end of your process. Sometimes it is a price to leave the Mac in a single day to get the job done. Sometimes updates can take 16 hours or more, especially when Apple releases a new model of its Mac work system.
Remember that the progress bar you see throughout the setup is a good estimate of how long it will take. In our experience, one minute tells us that there can be a 2 hour wait, then 45 minutes and then an hour, before we go up to 20 minutes. Sometimes it gets slower because the Mac takes a while to install a file behind the scenes and this launches the entire replacement time provided by the window.
The Mac may have crashed for another 1 20 minutes before 2 hours, however, this does not essentially mean that it is not busy installing the program.
2. Check the log to see if your Mac continues to load macOS
Press Command + L. This provides extra data and more information about the time remaining for configuration. It can provide a higher indication of what files are being inserted and how much time is left.
If the setup does not fail, be an affected person and wait a few more hours.
A vital factor to remember: Apple means how much time is left for a setup … Don’t think about it, as it NEVER IS CORRECT!
What to do if your Mac freezes while installing the software program
If you believe that your Mac is not involved in updating your software program, perform the following steps:
1. Shut down, wait a few seconds and restart your Mac
Press and hold the ability button to shut down and restart your Mac.
2. Go to System Preferences> Software Update
Or, if you’re using an old macOS model, go to the Mac App Store and open Updates.
You should find that the replacement / setup course continues where you left off.
3. Check the log view to see if any files are being placed
When the progress bar appears, press Command + L again to check the log view and ensure that the files are inserted. If viewing the log means that nothing is happening, proceed to the next step.
4. Install the replacement Combo
As we mentioned earlier, Apple hosts a software program on its website, so you can download it there if you have problems with the same old methodology.
There is a good reason to get your software program from the Apple website, if you have a few points: the model of the software program accessible through Software Update or the Mac App Store comprises only the files you want to replace your Mac .
If you go to the Apple support website, you will find a Combo updater that includes all the files you want to replace macOS. This replacement template replaces all system files and ensures that the replacement is complete.
5. Install in protected mode
Press the skill button and hold down the Shift key to boot the Mac into protected mode. Open the App Store and replace your apps in protected mode. Restart.
See how to use protected mode on a Mac.
6. Make some area
If the replacement logic failed was the lack of closet space available to perform the setup, you can delete some files if you open your Mac via Safe Mode.
We have a tutorial on how to use Safe Mode here. To enter protected mode, hold down the Shift key if you start your Mac. Wait while the Apple badge appears, then start the Shift key when the login window appears.
Once inside, delete the entire lot that you might lose and make more room for replacement.
7. Reset the NVRAM
If protected mode doesn’t work, restart your Mac and hold down Command, Option / Alt, P and R. This will reset the NVRAM. Wait for the computer to restart and wait for the replacement to begin.
Read here how to reset PRAM / NVRAM for more data.
8. Use restore mode to reinstall macOS
As a final possibility, you can restart your Mac in restore mode (keep Command + R at startup). You can choose from a variety of options here – you can restore your Mac from your final Time Machine backup or perform a disk restore – however, we suggest that you select the “Install new work system” option. We have a separate tutorial on how to reinstall MacOS using restore mode.
When macOS is reinstalled, your Mac exchanges all Apple system files that may overwrite any problematic files that may be contributing to this error – hopefully. This replacement does not cover the latest model of the software program; therefore, after replacement, check the Software Update and apply the most recent replacement for macOS.
9. Install the work system from an external unit
If you are still having problems with the configuration, try to get the system up and running from an external drive. Read this tutorial to find out how to create a bootable installer and install macOS from an external drive.
10. Run Disk Utility after performing the replacement
When you finally use the program, we suggest that you work in Disk Utility to take ownership of the points that led to the problem in the first place.
When we started up our Mac and noticed that macOS couldn’t be installed on your computer, we were a little confused at first – as far as we were concerned, we hadn’t tried to get macOS. Anyway, we were caught in a loop. When we clicked Restart, our restarted Mac, however, was captured in the installer.
We try to give up the installer – we click on the installer window and then, in the menu above, choose Exit macOS installer (or Command + Q). Unfortunately for us, once the Mac was restarted, we had the same disadvantage of opening the installer.
Then we went through the next options and were more successful:
- Start in protected mode: we press the Shift key while starting up our Mac. That means we were ready to start up in safe mode. In protected mode, you will find that the Mac is somewhat problematic; however, you must be ready to do what you want to do to repair the problem.
- Once in protected mode, we open the Mac App Store and look for Mojave. In later variations of macOS, you should be ready to find the replacement in the System Preferences Software Update.
- We clicked on the download and waited for the Mojave installer to download in the background.
- After the installer downloaded and we were ready to install, we proceeded with the configuration.
It may be possible that macOS cannot be installed on your Mac, as your Mac is out of date: here, you can see which Macs can run Mojave. Macs that can use Catalina are listed here.
Read on: Fix a frozen Mac. We even have a comprehensive guide to solving many of the most common Mac problems.