Uber does not subtly lead its drivers towards delivering food. Last week, the company started sending drivers in the U.S. an in-app notification with instructions on how to switch between the driver and delivery views. As Uber Eats vice president Pierre-Dimitri Gore-Coty said on Twitter, the coronavirus outbreak has changed people’s routines. Drivers’ income has been affected by on-site shelter orders issued to limit the impact of COVID-19s, and deliveries are now more in demand.
The giant Row-Holy has started sending messages to drivers – even those who have never delivered Uber Eats in the past – in more than a dozen U.S. cities experiencing increased demand for deliveries. The company plans to send the same message to more cities in the coming weeks, depending on demand.
2/5 – In the USA, we started to inform drivers about how to deliver with @UberEats to meet the growing demand in some cities. We will expand these opportunities to new places, as needed, in the coming weeks. pic.twitter.com/8AQ77P6zNN
– Pierre-Dimitri (@pierre_dimitri) March 25, 2020
In its announcement, Uber said it is seeing signs that people are relying more on delivery services, although it is too early to say whether the coronavirus outbreak will have an impact on food supply, too. So far, the number of restaurants who wish to deliver the US and Canada have increased significantly. Also in Seattle and San Francisco, the number of orders for food delivery has increased.
In response to the pandemic, Uber Eats waived delivery fees for 100,000 independent restaurants earlier this month. Uber also suspended Polish tours in the U.S. and Canada and began offering 14-day financial assistance to drivers infected with the coronavirus. More recently, Uber CEO Dara Khosrowshahi asked lawmakers to include the company’s drivers and delivery team in the coronavirus incentive package they are currently discussing. Including them in the package would qualify them for unemployment insurance and a direct deposit of $ 1,200 from the government.
Originally posted 2020-03-26 08:10:57.